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Wal-Mart Associates
Noise reduction 
27th-Aug-2005 07:53 am
Paul Burchill
Did your stores get handed the noise reduction notice? We got a notice on the twenty-fourth that according to walmart research, our stores are twice as noisy as the competition and now we can't use the pa system except for code adams and for customer service pages.
Comments 
27th-Aug-2005 12:13 pm (UTC)
That would be a dream come true, No Customer Pages.. No one friggin picks them up anyhow.

I dont know how they can get away with not pageing code adam's, those are pretty important..

In my store, In order to cut down on noise, only the associates working in the fitting room, or management are allowed to page, the annoying part is, Everyone pages the fitting room for stupid little things, like Crafts and Fabrics wanting management cuz thier telxon is on the fritz, or sporting goods needing management for a gun sale, or someone needing into the trash compactor, or some newb forgot thier badge and needs clocked in. etc etc. It goes on all day non stop the dumb pages that come through the fitting room.
27th-Aug-2005 07:52 pm (UTC)
um, except maybe the telxon one and maybe trash one, those other two seem like fairly essential pages to me..
28th-Aug-2005 04:47 am (UTC)
Anonymous
well the telxon page is not essential, the trash page is seeing as how the trash compactors MUST be locked at all times except for when in use.
28th-Aug-2005 06:36 am (UTC)
our compactor isn't locked very often. and if it is, i would page for management, but i wouldn't consider it a high priority thing, is all i meant.
28th-Aug-2005 01:56 pm (UTC)
wow, ours is NEVER locked unless its full. but our door is inside recieving so no worry about other people throwing stuff in there..
27th-Aug-2005 01:28 pm (UTC)
i wish they would do that in our store, the damn PA is going off like every 30 seconds sometimes..
27th-Aug-2005 07:50 pm (UTC)
who exactly is the competition we're comparing to?
there are store wayyyy noisier than ours.

that said, i don't think a lot of targets even have music on.

and i work in electronics. lack of pages is not going to make it less noisy for me.
28th-Aug-2005 05:57 am (UTC)
I work in electronics also.
Sometimes I can't even hear the pages.
27th-Aug-2005 08:10 pm (UTC)
when it comes to sporting goods needing to sell a gun, they should have access to a radio (walkie talkie) especially when it'll be hunting season soon and then fact that we get like 5 people who forget thier badges, or need an override every shift it gets taxing, because first we radio for management, and then management ignores them for like 5 minutes and then the guy standing by the time clock calls us and asked us if we didnt radio for management because they have been waiting for a bajillion years. Thats about the time the radio goes dead and I have to page over the speaker phone, and of course management is in the snackbar bullshitting, where they cant hear pages. etc etc..


I'm so glad last night was my last day in the fitting room. They can hire someone else to be an underpaid secretary/maid/information guru.
28th-Aug-2005 04:19 am (UTC)
I read this post this morning, then I went into work today...my store got the reduction notice "per management."

One of the ladies in the fitting room told me it was cuz of customer complaints and one of the assistant managers, Kat, had a theory that it must be the shoplifters who were the complainers, since the PA system was too distracting for them.

We'll see how it goes. Lots of other associates were complaining about it cuz it's hard to get management anyway.
28th-Aug-2005 04:50 am (UTC)
Anonymous
Yes, my store as well received a noise reduction notice. About 500 or more feet away from our store, there was a set of retirement homes built, and complained about the blowers and such on the top of the roof.
28th-Aug-2005 05:55 am (UTC)
Yeah. I find it somewhat true yet somewhat rediculous.

Yes, some PAs were annoying. Whatever. I'm starting to care less and less.. They're not being so nice to me lately.
28th-Aug-2005 06:50 am (UTC)
Yup we got it. We finally get to use walkie talkies, as well. Management, Service Desk, Stockmen, and Fitting Room have them. Yeah, like the notice said .. the PA should only be used for Code Adam and Customer Service pages. It'll be a while before everyone gets this all figured out.

All these changes are making our job in the fitting room so much more stressful. The one bright side is we don't have to read the stupid annoucement/advertisement PAs anymore.
29th-Aug-2005 02:55 am (UTC)
Anonymous
I love this, that means no more pages every 10 minutes from the service desk for returns, that cashiers and floor associates will have to do some thinking on their own rather than page for every little thing, and no more calls for guest assistance to lay away every 5 minutes. There is already a group of dept managers at our store carrying their own FRS radios to stay in touch and cut down on trips to the back. If one of us is back there, we check to see if anyone else needs anything or if recieving has directs, we can let the needed department know directly rather than via page which may not even be heard.

There was a rumor at one point that they were going to issue more radios. I guess that money probably went for the new plasma screens for Walmart TV. There was a good use of funds.
29th-Aug-2005 06:02 am (UTC)
Its on the first page on the wire. I think every store got it, I printed it out, blew it up on the copy machine and posted it by the time clock, Jewlery is the department that does more PA's than anyone else in my store, and it is so f*ing anoying
30th-Aug-2005 10:09 am (UTC)
in my store i was the first to know about it.. being that i am the photo/connection center manager, and we're supposed to be doing pages every hour.
guess no more of that
2nd-Sep-2005 04:14 am (UTC)
yeah we got that one too. That's because Target's "team" (as they like to be called) all use Walkie Talkies and these nifty little buttons that customers push that alert the "team members" that a customer needs assistance in whatever-department.

But I honestly have only seen 6 cashiers (at the most) at the Target store near me, (there's 38 lanes). So I imagine there's probably NO PAGING at Target. Hence why ours is 2 times louder. It's silly.
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